File or Track a Claim. Telus Customer Service Phone Number. If you are calling for technical support, be in the same room as your device so that you can troubleshoot along with the customer service representative. If you still need help, TELUS Assist will direct you to a live agent. If working with Telus over the phone doesn't work, look into other options. This is Telus's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Telus agent. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Delta or Optimum. I already have a website address. Find the nearest TELUS store to learn more about TELUS products and services. Locate and compare TELUS in British Columbia BC, Yellow Pages Local Listings. 403.817.6800 [email protected] School and Youth Bookings. ... Add Direct Number - This is where you can buy more direct numbers for the extension. I found this number on the Telus.com contacts page: 888-811-2323. You can manage the entire claims process online using our claims center. Enter the order number found in your confirmation email. Our 24/7 virtual assistant that answers your questions in an instant. This Management Escalation Team program exists to address issues that have not been resolved when users have gone through standard channels. - Select a new number. Trying to port my number from Telus which should be relatively simple but keeps getting this message . If possible, explain the resolution you would prefer. Have a phone that needs repair or looking for in-store exclusive deals? The recipient then receives the document as a fax. In total, Telus has 3 phone numbers. You may still have options for getting a resolution. Visit us for products and experts that can help with all of your needs. The next best way to talk to their customer support team, according to other Telus customers, is by calling their 780-493-4404 phone number for their Customer Service department. Phone Number:1 (877) 310-4638. Rather than trying to call Telus we recommend you tell us what issue you are having and then possibly contact them via phone or chat or web. You can get fast and easy support for TELUS Business Connect TM by … First, review the notes you took during your call. Common problems addressed by the customer care unit that answers calls to 866-558-2273 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. You may need to work with the manufacturer of your device or purchase a new device entirely. when I... my accounts won't link on MyTelus, I added Home Security today and I can't get into the app. This phone number is Telus's Best Phone Number because 9,438 customers like you used this contact information over the last 18 months and gave us feedback. Call for support Select your carrier or retailer: Consumers call for a range of reasons, including: There are several things that you can do to help ensure that your call to Telus customer service is handled quickly and professionally: Make sure you are calling the correct number. While 866-558-2273 is Telus's best toll-free number, there are 5 total ways to get in touch with them. Contact TELUS Spark. If you get off the phone with Telus and feel as though your questions were not answered or your issues were not addressed properly, don't give up. Darren Entwistle - President Telus Phone 604-697-8044 FAX – 604-694-0796 Po Box 6767 Stn Terminal Vancouver BC V5B 4L6 darren.entwistle@telus.com Contact Us. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. It's not always clear what is the best way to talk to Telus representatives, so we started compiling this information built from suggestions from the customer community. Get answers to specific questions & advanced issues from other TELUS customers. Get support by contacting one of our phone numbers below. This suggests that overall customers are generally satisfied with service received. Please keep sharing your experiences so we can continue to improve this free resource. If your Telus service is incompatible with your devices or other electronics, an agent may be able to suggest a workaround, but ultimately you are responsible for ensuring compatibility. To get started, click the chat icon at the bottom right of this page. Top tips to improve your safety online Learn more Need help? AlertWhile you may experience longer than normal wait times when calling in, you can always pay your bill or update your plan with the My TELUS app. Contact TELUS. The next best way to talk to their customer support team, according to other Telus customers, is by calling their 780-493-4404 phone number for their Customer Service department. Or take a look at the Optimum Phone Number page. Some issues will require a technician visit: While the representative can certainly help with troubleshooting, in some cases physical repairs are needed to cables and lines. In short, the two companies are not related. File an online service request for your TELUS device and you could get a replacement device within 48 hours. Like many companies, Telus has multiple divisions and operates in many different areas. Shortcut: Press 0, then 4. TELUS Mobility in the US (for customers roaming in the US), Monday to Sunday: 9am to 10pm Eastern Time, TELUS Mobility international (for customers roaming outside Canada), Monday to Saturday: 9am to 7pmSunday: Closed, Monday to Friday: 9am to 7pmSaturday & Sunday: Closed, Monday to Friday: 9am to 7pmSaturday and Sunday: Closed. If you’ve already contacted TELUS and your issue remains unresolved, expedite your request here. Customer service agents can resolve most issues, including setting up, changing, and canceling accounts, arranging for service relocation, scheduling technician visits, sending out new and upgraded equipment, troubleshooting, technical support and explaining service features and benefits.. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Delta or Optimum. View bills and manage your products and services. Try one of the following options: - Make sure you entered your number correctly. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Telus in an easy-to-use summary, as well as a full comparison of the 5 ways to reach Telus, compared by speed and customer recommendations. A search has not revealed a long pattern of complaints about customer service from Telus. Call now and talk to a real, live person who can tell you what promotions you are missing out on. 403.817.6800 [email protected] Membership. Noida is a planned city developed over 40 years ago as a satellite of Delhi. If you think this information is inaccurate or know of other ways to contact Telus please let us know so we can share with other customers. Find useful information, the address and the phone number of the local business you are looking for. Backed by a multi-national, multi-billion dollar Canadian telecommunications giant, TELUS International delivers extraordinary customer service and value to the world’s most sophisticated clients. Next, call Telus back. Fill out the form below and we'll get back to you within 3 business days (usually sooner). Call notes can be very handy if you have to escalate your case.. It’s easy. I need a new website address. Get in Touch General Information. Asurion’s virtual assistant helps you get the support you need, faster and easier, 24/7. find out how to connect with us online, by phone or on social media. If you didn't take notes, jot down what you remember. Telus. Telus Corporate Office Headquarters Telus Corp Address: 555 Robson Street 8th Floor Vancouver, BC V6B 3K9 Canada Email: Corporate Phone Number: 1-604-697-8044 Fax Number: n/a Telus Mobility: 1-866-558-2273 or 611 from mobile Customer Service Number: 1-888-811-2323 I just received a bill from you, although my equipment was returned about a month ago... We had a power outage on Monday and when power was restored, it caused our Cisco CIS... Hi, I'm contacting you from the Chimo Youth Retreat Center, and I wanted to help my cli... how can I conect my chromebook to the phone internet using USB tethering, Can I get another line on a cell phone? If equipment needs to be replaced or updated, you will have to work with Telus to secure a replacement. Our goal is to satisfy our customers and we welcome opportunities to improve our service. For account matters you will need to connect with Telus staff more directly through a phone call, chat, Facebook or Twitter, as described in the Contact Us section at the bottom of the page. Discover how TELUS Health can help you. it mentionned incorrect pasword. Contacting Telus - by phone or otherwise While 866-558-2273 is Telus's best toll-free number, there are 5 total ways to get in touch with them. Get help fast with chat. We were unable to transfer the phone number you entered. If you look at our Delta Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. While this may be a slow process, it is one way to help ensure that you have done everything you can to resolve your issue with Telus. This gives you and the agent a common goal to work towards. Or take a look at the Optimum Phone Number page. - Contact the Public Mobile Community for further assistance. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Telus also has a separate channel for unresolved cases. Looking to contact TELUS Customer Service? Find useful information, the address and the phone number of the local business you are looking for. Explain, politely, that this is your second call and describe what went wrong with the first. As one of the largest businesses of its type in Canada, it isn't surprising that it gets lots of requests for customer service each and every day. I have a cell phone: ***-***-****. Finally, a visit to a Telus retailer provides face-to-face help which may well get your issue resolved quickly and with minimal fuss. In order to improve patient outcomes, better manage chronic diseases, enable self-care and help move patients from acute care facilities into their homes, TELUS offers multiple patient and consumer health platforms such as Home Health Monitoring (HHM) and Personal Health Records (PHRs).. Use an Existing Number. Hours: Mon-Fri 8am-10pm, Sat-Sun 9am-8pm EST; best time to call: 3:30pm. all email platforms, you simply attach the document to an email, specify the recipients’ fax number and send. Sharing is what powers GetHuman's free customer service contact information and tools. While 866-558-2273 is Telus's best toll-free number, there are 5 total ways to get in touch with them. GetHuman builds free tools and shares information amongst customers of companies like Telus. Reach us by Live Chat, Email, Twitter or Phone or save yourself time by getting help at TELUS Support. Receiving faxes is just as easy. To help us improve this website, we'd love to hear your feedback. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Your TELUS Cloud Fax number works like a regular fax number. 403.817.6802 [email protected] Volunteer. Call 1-866-558-2273 (from Canada) Call 611 from your Fido phone (free) I … If you think this information is inaccurate or know of other ways to contact Telus please let us know so we can share with other customers. Select Address; Select Plan; Enter Details; Complete; Select Your Website Address. Call during business hours. I have an internet hub. This service will help youth to stay in touch with friends and workers, and access important services and resources, including employment and academic opportunities. We've created these shortcuts and apps to try to help customers like you (and ourselves!) www. Contact TELUS International. Need more support? This might include order confirmations, billing statements, screen shots, serial numbers for equipment and any previous correspondence between you and Telus regarding your matter. You may find areas in which you and the representative miscommunicated or there was clearly a misunderstanding. Yous should also keep in mind that agents are individuals: This new agent may have more experience or training and be in a better position to understand your concerns. If you've tried unsuccessfully to resolve an issue directly with TELUS, view further options. For more information on this process, go to Adding a Direct Virtual Number to a User. TELUS’ Mobility for Good™ program will provide youth with access to a TELUS cell phone plan at $0 per month, which will include unlimited across Canada talk and text and up to 3GB of monthly data usage. And you can click here if you want to compare all the contact information we've gathered for Telus. Address Book is where you can store contact details in personal address books. Have a question about your referral? No matter what you need help with, Telus offers access to all customer care through a single line 7am-11pm Monday to Friday and 9am-11pm on the weekends (local time). Tweet @TELUSsupport for quick assistance. You can call Telus Communications at (855) 255-8828 toll free number, write an email, fill out a contact form on their website telus.com, or write a letter to TELUS Client Care, PO Box 7575, Vancouver, British Columbia, V6B 8N9, Canada. And you can click here if you want to compare all the contact information we've gathered for Telus. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. We volunteer to share knowledge about Telus products and services which we have gained by experience or surmise. This allows you to add send a request for Number Transfer (Porting) or send a request to activate call forwarding from your existing number to Business Connect. TELUS International Philippines is a pioneer in the global outsourcing industry. Contact Us. Top tips to improve your safety online Learn more Need help? Besides calling, the next favorite option for customers looking for help is via 780-493-4404 for Customer Service. Managing everyday health anytime, anywhere. Telus Lethbridge AB locations, hours, phone number, map and driving directions. Business hours vary by department and location. If you have questions about more than one referral, please submit a separate form for each referral. You will need to call the right number for your area and your service type.. Are you already getting the best deal? The next best way to talk to their customer support team, according to other Telus customers, is by calling their 780-493-4404 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 780-493-4404 for Customer Service. my cell phone does not connect to Wifi at home. TELUS International operates three sites in India - two in Noida and one in Bangalore (also called Bengaluru). Have something with which you can take notes. We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Locate and compare Telus-Mobility in Alberta AB, Yellow Pages Local Listings. As part of the National Capital Region, Noida is considered to be India’s … Other options include visiting the online community forum: More experienced users of Telus products and services may be able to offer good advice for resolving your issue. If you look at our Delta Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Log in My TELUS. 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